Shipping policy
At CareMyo, we strive to provide a smooth and reliable delivery service. Below you’ll find everything you need to know about our shipping process.
Shipping Locations
We currently ship within the United Kingdom.
Delivery Times
We aim to process and deliver every order as quickly as possible:
Order Cut-Off Time:
- 2:00 PM (GMT)
- Orders placed after this time will be processed the next business day
Order Handling Time:
- 1–2 business days (Monday–Friday)
Transit Time:
- 6-8 business days (Monday–Friday)
Estimated Total Delivery Time:
- 7-10 business days from order placement
Please note: Delivery times are estimates and may vary due to courier delays or peak periods.
Carrier Services
We partner with trusted UK delivery providers, including:
- Royal Mail
- Evri (Hermes)
- DPD
Shipping Costs
- Free Shipping:
We offer free standard shipping on all UK orders — no minimum spend required.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your delivery every step of the way.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us as soon as possible. We’ll work quickly to resolve the issue and ensure you’re taken care of.
Questions?
If you have any questions, feel free to reach out—we’re happy to help
Contact Us
Should you have any questions about our shipping policy please contact us:
Business Address: 202A Gilmartin Road, Linwood, Paisley, PA3 3ST, United Kingdom
Email: info@caremyo.com
Phone: +447537185300
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
We aim to reply to your emails within 1-2 business days.