Billing Terms and Conditons
This Billing Terms & Conditions document outlines how payments are handled and processed when you make a purchase from CareMyo.
1. Accepted Payment Methods
At CareMyo, we offer a range of secure payment options to ensure a smooth and convenient checkout experience.
We currently accept:
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Credit & Debit Cards (including Visa, Mastercard, and American Express)
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PayPal
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Buy Now, Pay Later services (such as Afterpay or similar providers, where available)
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Apple Pay & Google Pay
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Bank Transfer (available for bulk or wholesale orders upon request)
All payments are processed in Great British Pounds (£/GBP)
The available currency will be displayed at checkout based on your location and selected preferences.
2. Payment Processing
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Full payment is required at the time of placing your order.
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Orders will only be processed and dispatched once payment has been successfully received.
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If a payment is declined, incomplete, or fails, the order will not be confirmed or fulfilled.
We reserve the right to cancel any order where payment cannot be successfully verified.
3. Pricing & Currency
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All prices displayed on our website are shown in the applicable currency selected or detected at checkout.
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Prices may change at any time without prior notice.
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Any additional charges, including shipping fees, taxes, customs duties, or import charges, will be calculated and clearly displayed at checkout where applicable.
Customers are responsible for any international fees or charges imposed by their local authorities.
4. Secure Payment Processing
CareMyo takes the security of your payment information seriously.
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We use secure encryption technologies (such as SSL) to protect your data during transactions.
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Payments are processed through trusted third-party payment providers.
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We do not store or have direct access to your full payment or card details.
All transactions are handled in accordance with industry-standard security practices.
5. Refunds & Chargebacks
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Refunds are issued in accordance with our Refund Policy.
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If you believe there is an issue with your billing or transaction, please contact us before initiating a chargeback.
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Unauthorised or fraudulent chargebacks may be investigated and formally disputed.
We aim to resolve all billing concerns quickly and fairly.
6. Fraud Prevention
To protect both our customers and our business:
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We reserve the right to cancel, refuse, or delay any order suspected of fraud or unauthorised activity.
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Additional verification may be requested for high-value or flagged transactions.
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Orders may be held until verification checks are completed successfully.